Terms & Conditions

Last Updated: June 2026

Welcome to Neepas. By accessing and using our website, Neepas.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products & Pricing

• All product prices are listed in Pakistani Rupees (PKR).
• We reserve the right to modify prices, promotions, and product availability at any time without prior notice.
• We strive to ensure all product descriptions, images, and pricing information are accurate. However, errors may occasionally occur.

3. Orders

• Orders are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order for any reason, including incorrect pricing, stock unavailability, or suspected fraudulent activity.
• Customers are responsible for providing accurate shipping and contact information.

4. Payment

We currently offer:

• Cash on Delivery (COD)
• Any other payment methods displayed during checkout

Payment must be completed according to the selected payment method before order processing where applicable.

5. Shipping & Delivery

• We deliver across Pakistan.
• Delivery times may vary depending on location and courier services.
• Delays caused by weather conditions, public holidays, courier issues, or other unforeseen circumstances are beyond our control.

6. Returns & Exchanges

• Customers may request a return or exchange within 7 days of receiving their order, subject to our Return Policy.
• Products must be unused, unworn, and returned in their original condition and packaging.
• Items damaged due to customer misuse are not eligible for return or exchange.

7. Privacy

Your privacy is important to us. Any personal information collected through our website will be handled according to our Privacy Policy and used only for order processing, customer support, and service improvements.

8. Intellectual Property

All content on Neepas.com, including text, images, logos, graphics, and website design, is the property of Neepas and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

Neepas shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with the website’s security or functionality.
• Submit false, misleading, or fraudulent information.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this page.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Neepas
Website: Neepas.com
Email: support@neepas.com
WhatsApp: +92 318 6266607

By using Neepas.com, you acknowledge that you have read and agreed to these Terms & Conditions.